Effective Date: 1/07/25
Welcome to Texture Tots Sensory Play LLC. By accessing or using our services, products, or website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.
1. General Information
1.1 These terms apply to all purchases, bookings, and use of services provided by Texture Tots Sensory Play LLC.
1.2 By ordering with us, you confirm that you are at least 18 years old or have parental/guardian consent to do so.
2. Products and Services
2.1 All products, including sensory items, are designed for use under supervision, especially for young children or individuals with special needs.
2.2 Products may vary slightly from images or descriptions on our website due to their handmade or custom nature.
2.3 Sensory products are not edible and must be used as intended.
3. Bookings and Events
3.1 Bookings for sensory play sessions, workshops, or events must be made 2 weeks in advance.
3.2 A non-refundable deposit of $75 is required to secure bookings.
3.3 Cancellations must be made at least 7 days prior to the event to qualify for rescheduling or a credit.
3.4 We reserve the right to cancel or reschedule events due to unforeseen circumstances, with notice provided to attendees.
4. Health and Safety
4.1 Texture Tots Sensory Play LLC is not liable for injuries or accidents that occur during sensory activities or when using our products if guidelines are not followed.
4.2 Any allergies, medical conditions, or special requirements must be disclosed before participation in sensory sessions.
4.3 Participants must follow all safety instructions provided by our team during workshops or events.
5. Payments and Refunds
5.1 Payments must be made in full before receiving products or attending events.
5.2 All sales are final; refunds are not offered. However, store credit or exchanges may be provided at our discretion for defective products.
5.3 No refunds will be provided for missed sessions or events, but rescheduling may be possible with prior notice.
6. Intellectual Property
6.1 All content, designs, and materials provided by Texture Tots Sensory Play LLC remain our intellectual property and may not be reproduced without permission.
7. Limitation of Liability
7.1 Texture Tots Sensory Play LLC is not responsible for any damages, losses, or injuries resulting from misuse of products or participation in sensory activities.
7.2 Customers assume all responsibility for supervising children and individuals using our products.
8. Privacy Policy
8.1 Any personal information collected will be used solely for the purpose of providing services and will not be shared with third parties without consent.
9. Changes to Terms and Conditions
9.1 We reserve the right to update these terms and conditions at any time. Changes will be effective upon posting on our website or notification to customers.
If you have any questions or concerns about these terms, please contact us at Sales@texturetots.com
By using our products and services, you agree to abide by these terms and conditions. Thank you for choosing Texture Tots Sensory Play LLC!
At Texture Tots Sensory Play LLC, we strive to ensure customer satisfaction. However, due to the nature of our products, we do not offer refunds on Playdough and other Sensory purchases.
If there is an issue with your order, we are happy to provide store credit or and exchange for the same or similar item, provided the issue is reported withing 2-3 business days of receiving your order!
Please contact our customer service team at Sales@texturetots.com for assistance!
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